09:19 AM

Blue Cross Blue Shield of Arizona Tackles Severe Shortage of Mental Health Providers with First-Ever Private Funding of State Loan Repayment Program

Arizona has a scarcity of mental health providers, ranking 47th in the nation for access to mental healthcare. At the same time, the America’s Health Rankings report shows that the number of adults experiencing frequent mental distress in the state increased 5% from 2017 to 2018. Blue Cross Blue Shield of Arizona (BCBSAZ), through its Mobilize AZ initiative, is helping to address this shortage awarding $560,000 in funding to the Arizona Department of Health Services’ (ADHS) State Loan Repayment Program (SLRP).

The SLRP helps to recruit and retain healthcare professionals in areas with the greatest need, such as rural communities, which have a large shortage of mental health professionals. The program works by repaying a healthcare provider’s qualifying educational loans in exchange for their two-year commitment to providing services in federally designated Health Profession Shortage Areas (HPSA) or Arizona Medically Underserved Areas (AzMUA). In a two-year period, BCBSAZ’s funds will help support five additional mental health providers and ensures the providers remain practicing in any of Arizona’s 176 mental HPSAs.

“More needs to be done in our state to provide Arizonans with the support and resources they need for their mental health,” said Dr. Jim Napoli, BCBSAZ Chief Medical Officer. “We believe it’s our responsibility to play an active role in increasing the number of qualified healthcare providers to not only improve lives, but to inspire health across the state.”

Even with the current $2 million invested to address the healthcare provider shortage in Arizona, more than 45 qualified professionals who apply for through the SLRP are not able to receive funding. BCBSAZ is the first company to make a private donation to the SLRP that will increase the number of healthcare providers that participate each year.

“Since the state loan repayment program expanded in 2015 to include behavioral healthcare professionals, more communities around the state have improved access to critical behavioral health services,” said Dr. Cara Christ, director of the Arizona Department of Health Services. “We sincerely thank Blue Cross Blue Shield of Arizona for this funding that will help to strengthen Arizona’s behavioral health system and provide more support to our communities.”

BCBSAZ’s Mobilize AZ for mental health initiative promotes positive mental health and saves lives by tackling the inadequacy of treatment resources in Arizona. Grant proposals are now being accepted through June 28, 2019, from Arizona-based organizations addressing the impact of mental health and distress. Details are available at


About Blue Cross Blue Shield of Arizona

Blue Cross Blue Shield of Arizona (BCBSAZ) is committed to helping Arizonans get healthier faster and stay healthier longer. With a focus on connecting people with the care they need, BCBSAZ offers health insurance and related services to more than 1.5 million customers. BCBSAZ, a not-for-profit company, is an independent licensee of the Blue Cross Blue Shield Association. The company employs more than 1,800 people in its Phoenix, Chandler, Flagstaff, and Tucson offices. Through advanced clinical programs and community outreach, BCBSAZ is moving health forward. To learn more, visit