Provider Newsletter Archive

Click below to review past issues of the BCBSAZ provider e-newsletter. The most recent issue is listed first.

November 2022

  • Important! Member account and prefix changes for 2023
  • Revised rule requires billing with a comprehensive single code
  • Certain Part B drugs to require step therapy in 2023
  • Planning a move? Be sure to update your provider information  
  • Reminder: Quarterly fee updates and code edit changes

October 2022

  • Help your patients steer clear of diabetes
  • New billing requirements for inpatient visits effective November 1
  • Let's close the gap: Cancer screening deficit associated with COVID-19
  • Colorectal cancer screening: The latest provider guidance for MY2022
  • One-on-one provider warmline now available for COVID-19

September 2022

  • BCBSAZ to use 2022 version of InterQual starting September 19
  • Earn CEs for diabetes certificate program: Free until November 30!
  • Making it easy: BCBSAZ automated phone system
  • When to contact a group's TPA
  • What is HEDIS for QRS?
  • Teen Lifeline delivers hope and help for Arizona youth

August 2022

  • Message from Dr. Christ, Chief Medical Officer, Blue Cross Blue Shield of Arizona
  • New! FEP code list for pre-service review requirements
  • Alliance/BlueHPN service area expands to Pinal County
  • It's here: 988 Suicide & Crisis Lifeline
  • Reminder: Quarter fee updates and code edit changes 

July 2022

  • Foundation grants over $1.3 million to impact mental health in Arizona
  • Transitioning patients? Let's talk
  • Biosimilars: Interchangeable products may increase patient access
  • BCBSAZ Rx prior authorization now available through Cover My Meds
  • Closing gaps in care, improving kidney health for patients with diabetes

June 2022

  • Pharmacy fee changes have been delayed one month
  • Accuracy is key to securing our members' PHI
  • Effective July 1: Updates to prior authorization requirements
  • Are you billing drug codes that will be soon considered obsolete
  • Who is managing your secure provider portal account
  • See our unit limits for antigen preparation
  • Avoid dental claim rejections by including required NPI numbers

May 2022

  • Single access point for BCBSAZ proprietary medical policies
  • Medical policy changes for skin substitutes and amniotic membranes
  • Controlling high blood pressure: Get to know the latest guidance for 2022
  • May is Mental Health Awareness Month: The need for support is real every day
  • How to help patients with postpartum depression
  • Reminder: Quarterly fee updates and code edit changes

April 2022

  • Announcing the BCBSAZ Foundation for Community & Health Advancement
  • Help BlueHPN members avoid out-of-network costs
  • How to check network status
  • Help us keep your Medicare Advantage patients healthy with ReferWell
  • Update: NYC retirees to remain in current Medicare plans for now

March 2022

  • CMO Dr. Cara Christ introduces Colby Bower, VP of Provider Partnerships
  • BCBSAZ is partnering with Availity for provider portal services
  • Help us complete the HEDIS 2021 data collection
  • New recommendations from the U.S. Preventive Services Task Force
  • BCBSAZ Medicare Advantage members can earn rewards for preventive care

February 2022

  • A note of appreciation and a warm welcome to Dr. Cara Christ
  • Preservice review waiver to expire on February 28
  • Introducing a new process for EFT enrollment and changes starting March 9
  • Making it easy: Send us quick data updates online
  • ID card makeover for 2022: What happened to copay information?
  • Annual update of BCBSAZ fee schedules

January 2022

  • Federal Employee Program changes for 2022
  • Many Canada Blue Cross members now have access to U.S. coverage via BlueCard
  • Continuity of care update for 2022
  • Delayed start date: NYC retiree plan switch to Medicare Advantage
  • Documenting diabetes care: Follow the latest guidelines

December 2021

  • Note important COVID-19 billing updates for 2022
  • Preview the 2022 Provider Operating Guide
  • Just hit SEND to initiate an overpayment correction—no more checks!
  • Telehealth is here to stay: What you need to know
  • Search tool now available for BCBSAZ proprietary medical policies
  • For your reference: 2022 BCBSAZ member ID prefix lists

November 2021

  • IMPORTANT UPDATE! BCBSAZ will continue the post-acute preservice review waiver until further notice
  • BCBSAZ covers expanded range of COVID-19 vaccine boosters
  • BCBSAZ to implement 90-day provider data verification cycle
  • BCBSAZ is piloting a monoclonal antibody referral program for high-risk members
  • Helping Medicare Advantage members reduce prescription high costs
  • Reminder: Quarterly fee updates and code edits changes

October 2021

  • Member cost-share waivers for most telehealth services to be discontinued
  • BCBSAZ adds Blue PPO plan to Exchange offerings for 2022
  • ABA services to require prior authorization
  • Effective January 1: NYC retiree plan switches to Medicare Advantage Plus
  • Protect patients from post-discharge medication errors

September 2021

  • Pfizer booster authorized for individuals in high-risk categories
  • BCBSAZ Rx prior authorization now available through Surescripts
  • Patients count on you to refer in network!
  • Don’t miss this Quartet webinar: Maximizing Mental Health Resources in Primary Care
  • Prevent unnecessary ER visits with these proactive strategies
  • Help your aging patients reduce the risk of falls

August 2021

  • Effective immediately: Preservice review waiver is reinstated for post-acute care admissions
  • Help us close gaps in care for Medicare Advantage members
  • New dental claim requirements: Take action now to prevent rejections!
  • Grant opportunity: Submit diabetes prevention and treatment proposals by September 2
  • The COVID-19 vaccine could affect your patient’s mammogram
  • Reminder: Quarterly fee updates and code edit changes

July 2021

  • Code edit updates for professional claims begin August 1
  • BCBSAZ launches partnership with Quartet behavioral health care navigator
  • BCBSAZ no longer automatically generates secondary claims
  • Check tier levels when referring State of Arizona employer group plan members
  • How to set up for success with our network-rental line of business
  • Latest provider guidance on documenting hypertension

June 2021

  • Inpatient admissions once again require prompt notification or prior authorization
  • Your guide to the BCBS BlueCard program for out-of-area members
  • Check out the new “Chat about MAT” resource for your practice
  • BCBSAZ and HCA are joining forces in Flagstaff and Chandler-Phoenix

May 2021

  • Reminder! As of June 1, post-acute care admissions require prior authorization
  • How to access BCBSAZ clinical criteria
  • Revised guidelines allow BRCA testing through multi-gene panels
  • May Is Mental Health Awareness Month
  • Emphasize the importance of prenatal and postpartum care
  • Reminder: Quarterly fee updates and code edit changes

April 2021

  • BCBSAZ will discontinue certain COVID-19 emergency measures May 31
  • Fraud watch: New BCBSAZ policy requires providers to monitor receipt of payments
  • Arizona legislators get busy voting on a backlog of bills
  • Improved remit tool and claims e-learning available now
  • BCBSAZ adjusts tier status for albuterol sulfate HFA inhalers
  • The news is good: Regular screenings help find and prevent cervical cancer

March 2021

  • Messages from our BCBSAZ CMO and CEO: We’re thankful for providers, hopeful for Arizona
  • It’s all about our members: 2021 HEDIS data studies are underway
  • Effective May 1, 2021: Annual fee schedule updates
  • Access helpful provider resources for claim preparation
  • Action steps to help patients with diabetes overcome therapeutic inertia

February 2021

  • Building your patients’ confidence in COVID-19 vaccines
  • New data elements required for professional claims
  • April fee updates will not reflect the annual CMS fee changes
  • BCBSAZ adopts 2021 E/M code revisions
  • Get quick access to helpful 2021 provider resources
  • Always send CHS group claims to BCBSAZ—not the TPA

January 2021

  • As COVID-19 cases surge, BCBSAZ emergency measures continue
  • Important precertification updates for 2021
  • How to check your tier level for the new State of Arizona employer group plan
  • PCP Coordinated Care HMO plan updates for 2021
  • Funding the fight: Now accepting proposals for a substance use disorder grant
  • Be aware of COVID-19 lab testing scams for Medicare-age patients


Click here to view the 2020 archive >>

Click here to view the 2019 archive >>

Click here to view the 2018 archive >>

Click here to view the 2017 archive >>

Click here to view the 2016 archive >>

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