Why should a nurse work at Blue Cross Blue Shield of Arizona? Discover what this RN has to say about it and why she thinks other nurses should considers working at Blue.
“I became a nurse because of my mom,” says Dawn Naccarato. “As a kid, I watched her put on her white cap and gown, and she had such pride.”
Dawn smiles at the memory. “I wanted to be just like Mom.”
And in many ways Dawn is, as she takes great pride in helping members become healthy and stay healthy. For example, she recalls a member who suffered a spinal injury and was unable to work. Dawn stepped in to help identify in-network benefits and a doctor, which saved the member significant costs and get the care he needed. Our member returned to work and got back to normal life. It’s just one of the hopeful stories that inspires her.
Here, she answers a few questions about her job:
Q: What keeps you motivated at work?
I love helping people return to good health. It’s rewarding to make a difference in their lives, and that’s what we’re about here at Blue.
Q: Can you think of another example of helping members?
There are several. One time I assisted someone suffering with a locked jaw because of a history of facial bone cancer. Doctors recommended a difficult-to-find device designed to work the jaw muscles. The member spent months trying to track one down, but was unsuccessful and reached out to us for help. I identified a supplier, and the device worked even better than expected and our member got the care needed.
Q: What makes working for us different than for other companies?
I haven’t work for another company that cares about employees the way Blue Cross does. They really care about us as people—about our career ambitions and where we want to be in the future. All levels of management and my co-workers support one another. They also care about our health and wellness.
Q: Where do you see yourself in the future?
I would like to move into a supervisory position, and I know that’s possible here. Right now I’m participating in a team leadership program and being groomed for leadership. I plan on being here for a while.
Q: What do you like to do when you’re not working?
I love to read, and if I had more time, I would spend all of my time reading. But right now I’m pursuing an online university degree. Working at Blue allows me to benefit from the tuition reimbursement program. This helps make finishing my degree more affordable. That’s a special benefit of the company, in addition to our compensation package, that I really like.